ServiceSim Contribution April Essays

ServiceSim Contribution April Essays ServiceSim Contribution April Essay ServiceSim Contribution April Essay 1. Hire a Tech 1 employee at 11.60/hour. Maybe the last guy quit because Fastlane pays 11.50/hour while the market rate is 11.58/hr. 2. So that you don’t lose anymore staff, increase the following rates Tech 2 employee rate to 13.70/hr (Fastlane pays 13.10, market rate=13.63) Tech 3 employee rate to 19.20/hr (Fastlane pays 19.05, market rate=19.17) Service Advisor employee salary to 3080 (Fastlane pays 3060, market rate=3079) 3. Hire the following temporary staff Hire temporary Tech 1 employee to cover for Tech 1 employee going on vacation next month Hire temporary Driver/Shipper (2 weeks) to cover for Driver/Shipper on 2-week jury duty Hire temporary employee to cover for all planned vacations Pricing Margin Decisions These are okay as they are. Based on Performance Summary, we need to cut down on expenses. They are at 90.6%. We can reduce Advertising/Promo a bit. We need to keep some parts in stock because customers are complaining that they wait several days for parts.